Last updated 8 November 2026
Not happy? Call us. We refund you.
+973 1781 1970 — call us the same day with your order number. That is the whole policy. You will not have to argue for it.
The food itself cannot come back
It is food. Once it has left our kitchen we cannot take it back. So we refund you instead.
If we cancel your order
Sometimes we have to — the kitchen has closed, or something has run out. You get a full refund without having to ask for it.
How the money comes back
Always the way you paid it.
- BenefitPay, debit card or credit card — back to the same card or account. It takes a few working days to land. That part is the bank, not us.
- Cash on delivery — we will sort it out with you directly.
Contact us
Franks A Lot
Mannai Plaza, Restaurant 9, Building 176, Road 4005, Block 340
Juffair, Bahrain