Privacy Policy
Your data, your trust, our responsibility
Introduction
Welcome to Frank's A Lot. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website franksalotbah.com or use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We may collect several types of information from and about users of our website, including:
- Personal Information: Name, email address, phone number, billing address, and delivery address when you place an order or contact us.
- Payment Information: Credit card details or other payment method information processed securely through our payment partners.
- Usage Data: Information about your internet connection, the equipment you use to access our website, and usage details.
- Location Data: General location information to help us provide better service and delivery options.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- To process and fulfill your orders, including sending order confirmations and delivery updates.
- To respond to your inquiries, comments, or customer service requests.
- To send you promotional communications, newsletters, and special offers (with your consent).
- To improve our website, products, and services based on user feedback and behavior.
- To detect, prevent, and address technical issues, fraud, or illegal activities.
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Note: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted) to enhance your browsing experience.
Data Sharing & Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We encourage you to take steps to protect your information as well.
Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access, update, or delete your personal information.
- The right to object to or restrict the processing of your data.
- The right to data portability.
- The right to withdraw consent at any time where we rely on consent to process your data.
- The right to lodge a complaint with a supervisory authority.
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us:
- Email: franksalotbh@gmail.com
- Phone: +973 39452142
- Address: Manama, Bahrain
Still Have Questions?
Our team is here to help. Reach out anytime and we'll get back to you as soon as possible.
Contact Us