Frequently Asked
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You can place an order directly through our website by visiting the Shop page. Browse our menu, add items to your cart, and proceed to checkout. You can also call us at +1 (555) 123-4567 to place an order over the phone.
Yes, you can modify or cancel your order within 15 minutes of placing it. Please call us immediately at +1 (555) 123-4567. Once the order enters preparation, modifications may not be possible.
For delivery orders, we have a minimum order requirement of $15. Pickup orders have no minimum. During peak hours or special promotions, this minimum may vary.
Absolutely! We have a dedicated vegetarian section on our menu including veggie burritos, black bean tacos, and our signature grilled vegetable quesadilla. We can also customize most dishes to be vegan upon request — just let us know!
Our dishes range from Mild to Extra Hot. You can customize the spice level for any dish when ordering. Our "Frank's Inferno" sauce is not for the faint-hearted — you've been warned! 🌶️
Yes, we take allergies very seriously. Please inform our staff about any allergies when ordering. Our kitchen can accommodate gluten-free, dairy-free, and nut-free requests. However, please note that our kitchen handles common allergens.
Our top signatures include the Frank's Loaded Burrito, Texas Chili Cheese Dog, Smash Burger, and our famous Homemade Lemonades. Check out our Signature Favourites section for the full lineup!
We currently deliver within a 10km radius of our Manama location. Enter your address at checkout to confirm delivery availability. For areas outside our delivery zone, pickup is always available!
Our average delivery time is 30-45 minutes depending on your location and order size. During peak hours (12PM-2PM, 6PM-9PM), delivery may take up to 60 minutes. You'll receive real-time updates via SMS.
Delivery is FREE for orders over $25. For orders below $25, a flat delivery fee of $3.50 applies. We also offer free delivery promotions from time to time — follow us on social media to stay updated!
We accept all major credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and cash on delivery. Online payments are processed securely through encrypted channels.
Absolutely. We use SSL encryption and comply with PCI-DSS standards. Your card details are never stored on our servers — all transactions are handled by trusted, certified payment gateways.
Your satisfaction is our priority. If there's an issue with your order, please contact us within 24 hours and we'll make it right — whether that's a replacement, store credit, or refund depending on the situation.
We're open 7 days a week from 11:00 AM to 10:00 PM. During Ramadan and public holidays, our hours may vary — please check our social media for updates.
Yes! We offer catering for parties, corporate events, and special occasions. Our catering menu includes party platters, taco bars, and custom packages. Contact us at least 48 hours in advance for catering orders.
Yes! Join "Frank's Fam" loyalty program and earn points with every order. Get a free appetizer on your 5th visit and exclusive member-only deals. Sign up at the counter or through our website.
We accept reservations for groups of 6 or more. For smaller groups, we operate on a walk-in basis. To reserve a table, call us at +1 (555) 123-4567 or use the reservation form on our website.